frequently asked questions

Once an order has been placed we will email you an acknowledgment of this. Please save or print your order confirmation email as proof of purchase.

You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.

Please be aware that Luna & Noon does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.  

If you require further assistance don’t worry, we’re here to help you relax! Feel free to contact us via email


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